INTEGRATED COMMUNICATION - A MODERN MANAGERIAL INSTRUMENT USEFUL IN IMPROVING ORGANIZATIONAL SUCCESS

Authors

  • Maria-Magdalena LUPU Valahia University, Targoviste, Romania, magdalupu6268@gmail.com

Keywords:

managerial communication, integrated communication, Public Administration, organizational effectiveness.

Abstract

Integrated communication is a concept that first appeared in marketing where it proved its usefulness through successful results. From this to its extended use in organizational communication activity was just a step that opened integrated communication as a modern managerial instrument for effective communication inside and outside the organization. The beginning of the third millennium is characterized by a spectacular evolution of informational and communication technology liked by a great number of users who increase in number every day. These realities force us live according to modern times and apply our new discoveries order to achieve the organizational aims. This article publishes the results of a study that aimed to identify the information level, the interest and the implementation of the integrated communication concept in the district councils in the south of Romania starting from the premise that communicative abilities are essential qualities for the experts working in the administrative domain, qualities that can make the organizational activity develop without any problem.

Author Biography

Maria-Magdalena LUPU, Valahia University, Targoviste, Romania, magdalupu6268@gmail.com

PhD Student, Valahia University, Targoviste, Romania, magdalupu6268@gmail.com

References

Barat Thomas, 2008, Integrated Communication, slide 7, http://www.slideshare.net/tombarat/integrated-communication, Accesed on 28 July 2014

Caywood Clarke L., 2012, Handbook of Strategic Public Relations & Integrated Communication, 2 edition, New York: McGraw Hill

Cornelissen Joep P., Christensen Lars T., Vijn Pieter, 2006, Understanding the Development and Diffusion of Integrated Marketing Communications (IMC): A Metaphorical Perspective, NRG Working Paper Series, vol. 2, no. 6

Cornelissen Joep P., Lock Andrew R., 2000, Theoretical Concept or Management Fashion? Examining the Significance of IMC, Journal of Advertising Research, vol. 40, no. 5, p.7-15

Cutlip Scott M., Center Allen H., Broom Glen M., 2005, Effective public relations, 9 edition, Prentice Hall

Debreceny Peter, Cochrane Lisa, 2004, Two disciplines on same road, Advertising Age, vol. 75, issue 45, p. 28

Dewhist Timothy, Davis Brad, 2005, Brand Strategy and Integrated Marketing Communication (IMC): A Case Study of Player's Cigarette Brand Marketing, Journal of Advertising, vol. 34, no. 4, p. 81–92

Dissanayake D.M.N.S.W., 2012, Integrated communications, integrated marketing communications and corporate reputation: Evidences from dell computer corporations, Journal of Arts, Science & Commerce, vol. III, issue 1, p. 26-33

Dozier D.M., Lauzen M.M., 2000, Liberating the intellectual domain from the practice: Public relations, activism, and the role of the scholar, Journal of Public Relations Research, vol. 12, issue 1, p. 3-22

Drury Glen, 2008, Social Media: Should marketers engage and how can it be done effectively, Journal of Direct, Data and Digital Marketing Practice, vol. 9, p. 274-277

Finne Åke, Grönroos Christian, 2006, Towards a dynamic communication model: A useful tool in relationship communication, Working Papers - 513, Publications of the Swedish School of Economics and Business Administration

Finne Åke, Grönroos Christian, 2009, Rethinking marketing communication: From integrated marketing communication to relationship communication, Journal of Marketing Communications, vol. 15, no. 2-3, p. 179–195

Gronstedt Anders, 1996, Integrating marketing communication and public relations: A stakeholder relations model, in E. Thorson & J. Moore (Eds.), Integrated communication: Synergy of persuasive voices, p. 287-304, Psychology Press

Gronstedt Anders, 2000, The customer century. Lessons from world-class companies in integrated marketing and communications, Routledge

Grunig James E., Huang Yi-Hui, 2000, From organizational effectiveness to relationship indicators: Antecedents of relationships, public relations strategies, and relationship outcomes, in J.A. Ledingham, S.D. Bruning, E.-J. Ki, J.-N. Kim (Eds.), Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations, p. 23-54, Routledge

Grunig Larissa A., Grunig James E., Dozier David M., 2002, Excellent public relations and effective organizations: A study of communication management in three countries, Routledge

Hallahan Kirk, 1996, Product publicity: An orphan of marketing research, in E. Thorson & J. Moore (Eds.), Integrated communication: Synergy of persuasive voices, p. 305-330, Psychology Press

Hallahan Kirk, 2007, Integrated communication: Implications for public relations beyond excellence, in E. L. Toth (Ed.), The future of excellence in public relations and communication management, p. 299-336, Routledge

Heath Robert L., 2000, Shifting foundations: Public relations as relationship building, in R.L. Heath (Ed.), Handbook of public relations, p. 1-10, SAGE Publications, Inc.

Hendrix Jerry A., 2004, Public relations cases, 6 edition, Belmont, Wadsworth/ Thomson Learning

Holmlund Maria, 2004, Analyzing business relationships and distinguishing different interaction levels, Industrial Marketing Management, vol. 33, issue 4, p. 279-287

Hon Linda Childers, Grunig James E., 1999,Guidelines for measuring relationships in public relations, Gainesville, FL: Institute for Public Relations

Keller Kevin Lane, 2003, Strategic brand management: building, measuring, and managing brand equity, 2 edition, Prentice Hall

Kitchen Philip J., 1998, The evolution of marketing and marketing communications: Principles and practice, in P.J. Kitchen (ed.), Marketing communications: Principles and practice, p. 18-38, Cengage Learning EMEA

Kitchen Philip J., Burgmann Inga, 2010, Integrated Marketing Communication, Wiley International Encyclopedia of Marketing, edited by Jagdish N. Sheth and Naresh K. Malhotra, John Wiley & Sons Ltd

Kitchen Philip J., Schultz Don E., 2003, Integrated Corporate And Product Brand Communication, Advances in Competitiveness Research, vol. 11, no. 1, p. 66-80

Kotler Philip., Mindak William, 1999, Marketing and public relations – Should they be partners or rivals?, in M. FitzGerald & D. Arnott (eds), Marketing Communications Classics: An International Collection of Classic and Contemporary Papers, p. 351-362, Cengage Learning EMEA

Ledingham John A., 2003, Explicating relationship management as a general theory of public relations, Journal of Public Relations, vol. 15, issue 2, p. 181-198

Mangold W. Glynn, Faulds David J., 2009, Social media: The new hybrid element of the promotion mix, Business Horizons, vol. 52, issue 4, p. 357-365

Pickton David, Broderick Amanda, 2005, Integrated Marketing Communications, 2 edition, Financial Times Management

Prasad Ashutosh, Sethi Suresh P., 2009, Integrated marketing communications in markets with uncertainty and competition, Automatica, vol. 45, issue 3, p. 601-610

Rindell Anne, 2007, Image heritage: The temporal dimension in consumers’ corporate image constructions, Ekonomi och samhälle no. 175 - Publications of the Swedish School of Economics and Business Administration

Schultz Don E., 1996, The inevitability of integrated communications, Journal of Business Research, vol.37, issue 3, p.139-146

Schultz Don E., Kitchen Philip J., 1997, Integrated marketing communications in US advertising agencies: an exploratory study, Journal of Advertising Research, vol. 37, issue 5, p. 7-18

Schultz Don E., Patti Charles H., 2009, The evolution of IMC: IMC in a customer-driven marketplace, Journal of Marketing Communications, vol. 15, no. 2-3, Special Issue: Integrated Marketing Communications, p.75-84

Smith Brian G., 2009, Integrating strategic relationship management: evaluating public relations as relationship management in integrated communication, Digital Repository at the University of Maryland

Stuart Bonnye E., Sarow Marilyn S., Stuart Laurence, 2007, Integrated Business Communication: In a Global Marketplace, Wiley

Van Riel Cees B.M., Fombrun Charles J., 2007, Essentials of Corporate Communication: Implementing Practices for Effective Reputation Management, Routledge

Weinberg Tamar, 2009, The new Community Rules: Marketing on the Social Web, O‘Reilly Media

Windahl Sven, Signitzer Benno H., Olson Jean T., 2008, Using Communication Theory: An Introduction To Planned Communication, 2 edition, Sage Publications Ltd.

Young Antony, 2010, Brand Media Strategy: Integrated Communications Planning in the Digital Era, Palgrave Macmillan

Downloads

Published

2015-09-30

How to Cite

LUPU, M.-M. (2015). INTEGRATED COMMUNICATION - A MODERN MANAGERIAL INSTRUMENT USEFUL IN IMPROVING ORGANIZATIONAL SUCCESS. Studia Universitatis Babeș-Bolyai Negotia, 60(3), 79–92. Retrieved from http://193.231.18.162/index.php/subbnegotia/article/view/5224

Issue

Section

Articles