ERCEG, A.; DOTLIĆ, P.; MIKUŠ, M. THE 20 KEYS METHODOLOGY – CONTINUOUS IMPROVEMENT FOR ORGANIZATIONAL EFFICIENCY. Studia Universitatis Babeș-Bolyai Oeconomica, [S. l.], v. 63, n. 1, p. 20–36, 2018. DOI: 10.2478/subboec-2018-0002. Disponível em: http://193.231.18.162/index.php/subboeconomica/article/view/2683. Acesso em: 5 oct. 2024.