EXTENDED MARKETING MIX (7Ps) AND HRM RECRUITING. HOW TO SELL A JOB

Authors

  • Aurelian SOFICĂ Lecturer, Dr., Babeș‐Bolyai University, Faculty of Business, Cluj‐Napoca, Romania, aurelian.sofica@tbs.ubbcluj.ro
  • Smaranda COSMA Professor, Dr., Babeș‐Bolyai University, Faculty of Business, Cluj‐Napoca, Romania, smaranda.cosma@tbs.ubbcluj.ro https://orcid.org/0000-0003-3875-9656

DOI:

https://doi.org/10.24193/subbnegotia.2018.3.01

Keywords:

human resource management, marketing, employee branding, marketing mix, extended marketing mix, employment marketing mix.

Abstract

The need to merge marketing and human resource management gained momentum in the last two decades. The paper addresses the extended marketing mix, or the 7Ps of marketing, identifies and operationalize specific HRM components that fit this framework. Employment marketing mix (EMM) offers a framework on which, in a social constructionist manner, real and useful tools can be developed.

JEL classification: M51, M31

References

Ambler T. and Barrow S. (1996), “The Employer Brand”, The Journal of Brand Management, Vol. 4, No. 3, pp. 185-206.

Ballantine, D. (2002), “The strengths and weaknesses of internal marketing”, in Varey, R.J. and Lewis, B.R. (Eds.), Internal Marketing. Decisions for Management, Routledge.

Booms B.H. & Bitner B.J. (1980), “Marketing strategies and organisation structures for service firms”, in Donnelly, J. and George W.R. (Eds.), Marketing of services, American Marketing Association, 47-51.

Cappelli, P. (2001), “Making the Most of On-Line Recruiting”, Harvard Business Review, 79(3), pp. 139-46.

Constantinides, E. (2006), “The Marketing - Mix revisited: Towards the 21st Century marketing”, Journal of Marketing Management 22(3/4), pp. 407-438.

Dell, D. and Ainspan, N. (2001), “Engaging employees through your brand”, Conference Board Report No. R-1288-01-RR, April, Conference Board, Washington, D.C.

Davis, D.F. and McCarthy, T.M. (2005), “The future of marketing scholarship: Recruiting for marketing doctoral programs”, Journal of Marketing Education, 27(1), pp. 14-24.

Dertouzos, J. and Garber, S. (2006), “Effectiveness of Advertising in Different Media: The Case of U.S. Army Recruiting”, Journal of Advertising, 35(2), pp. 111-122.

Eisner, S.P. (2005), “Managing Gen Y”, S.A.M. Advanced Management, Journal, 70(4), pp. 4–15.

Flipo, J.-P. (1986), “Service Firms: Interdependence of External and Internal Marketing Strategies”, European Journal of Marketing 20(8), pp. 5–14.

Higgs, M. (2004), “Future trends in HRM”, in D. Rees and R. McBain (Eds.) People management: challenges and opportunities, Palgrave Macmillan, Basingstoke.

Holdford, D.A. and Stratton, T.P. (2000), “A marketing plan for recruiting students into pharmacy school-based graduate programs. A report”, American Journal of Pharmaceutical Education, 64, pp. 7.

Hollenbeck, N. and Wright, G. (2011), Fundamentals of Human Resource Management, McGraw-Hill Irwin.

Jonathan Ivy, (2008), “A new higher education marketing mix: the 7Ps for MBA marketing”, International Journal of Educational Management, Vol. 22, Issue 4, pp. 288-299.

Karl, K.A., Peluchette, J.V. and Hall, L.M. (2008), “Give Them Something to Smile About: A Marketing Strategy for Recruiting and Retaining Volunteers”, Journal of Nonprofit & Public Sector Marketing, 20:1, pp.71-96.

Kotler, P. (1967), Marketing Management, 1st Edition, Prentice-Hall.

Kotler, P. (1988). Marketing Management: Analysis, Planning, Implementation and Control, 6th Ed., Prentice-Hall Inc. Englewood Cliffs, New Jersey.

Kotler, P., Armstrong, G., Saunders, J., Wong, V. (2001), Principles of Marketing, Third European edition, Prentice Hall, Pearson Education Limited.

Kotler, P.T. (2017). Principles of Marketing, 17th edition, Pearson Education.

Maurer, S.D., Howe, V., and Lee, T.W. (1992), “Organizational recruiting as marketing management: An interdisciplinary study of engineering graduates”, Personnel Psychology, 45(4), pp. 807.

McCarthy, E.J. (1964). Basic Marketing. A Managerial Approach, Sixth Edition, Homewood Inc.

McKnight, O.T., Paugh, R., McKnight, J., Zuccaro, L., & Tornabene, G. (2014), “Marketing athletic clubs, recreation centres and country clubs: Recruiting and retaining members using psychodemographics”, American Journal of Management, 14(4), pp. 60-67.

Rafiq, M. and Ahmed, P.K. (1992), “The Limits of Internal Marketing”, Proceedings of the 2nd Workshop on Quality Management in Services, European Institute for Advanced Studies in Management, May, 184–98.

Rafiq M., and Ahmend, P.K. (1995), “Using the 7Ps as a generic marketing mix: an exploratory survey of UK and European marketing academics”, In Marketing Intelligence & Planning, 13(9).

Rosenbaum, M.S. et al. (2017), “Re-placing place in marketing: A resource-exchange place perspective”, Journal of Business Research, 79, pp. 281-289.

Sheth, J.N., Gardner, D.M. and Garett, D.M. (1988), Marketing Theory: Evolution and Evaluation, New York: John Wiley & Sons, Inc.

Taylor, S. (2011), Contemporary issues in Human Resource Management, Charted Institute of Personnel and Development, CIPD House.

The Chartered Institute of Marketing (2009), Marketing and the 7Ps. A Brief summary of marketing and how it works, available at

www.cim.co.uk/marketingresources.

Wickham, M., O'Donohue, W. and Hanson, D. (2008), “Conceptualising the employment value proposition: the role of the extended marketing mix”, in: ANZMAC - Australian & New Zealand Marketing Academy, 1-3 December 2008, Sydney, Australia.

Wickham, M. and O'Donohue, W. (2009), “Developing Employer of Choice Status: Exploring an Employment Marketing Mix”, Organization Development Journal, 27(3), pp. 77.

Downloads

Published

2018-09-30

How to Cite

SOFICĂ, A., & COSMA, S. (2018). EXTENDED MARKETING MIX (7Ps) AND HRM RECRUITING. HOW TO SELL A JOB. Studia Universitatis Babeș-Bolyai Negotia, 63(3), 5–26. https://doi.org/10.24193/subbnegotia.2018.3.01

Issue

Section

Articles